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Quarry Park Adventures

Quarry Park Adventures

Quarry Park Adventures in Rocklin

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(916) 824-1680
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Sales and Reservations Crew Member

CURRENTLY ACCEPTING APPLICATIONS 

After reviewing ALL information below, please

APPLY ONLINE HERE


Sales and Reservations Crew Member | Position Description

Sales and Reservations Crew Members provide customer service and ensure that all of our guests have a seamless, enjoyable reservation and admission process. All candidates must share our philosophy of excellent customer service and our focus on excellence and safety. Applicants must have a positive attitude, strong work ethic, and good communication skills.

Summary Of Essential Job Functions

  • Provides excellent customer service to all guests of QPA
  • Ensures every guest has completed pre-entrance safety screening in accordance with QPA’s safety standards. (the ability to gracefully handle situations where guests do not meet participant requirements is a must!)
  • Properly delivers instructions on how to reserve time slots
  • Performs opening and closing duties and ensures cash drawer count is correct
  • Maintains the cleanliness and tidiness of all guest areas
  • Has an understanding of local ecology and history
  • Attends ongoing training throughout the season

Qualifications

  • High School diploma or equivalent
  • Must be 18 or older
  • Experience in customer service realm
  • Strong risk management experience preferred
  • Must pass initial training
  • Ability to communicate and work as an effective team member
  • Ability to speak in front of large groups effectively
  • Ability to work long hours and irregular shifts in a multi task environment
  • Speaks fluent English and uses cordial manners
  • Must have reliable transportation
  • Dependable, responsible, reliable, and able to take directions as needed

Physical Abilities Required

  • This position may require sitting for long periods of time
  • Must be able to lift 50 lbs
  • Must have dexterity in hands and ability to work with computers and point-of-sales systems
  • Ability to work long hours and irregular shifts in a multi task environment

Job Specifics

Work Schedule

  • Must have a flexible schedule with full availability on the weekends and holidays.
  • Sales and Reservations Crew Members are classified as part-time employees.
  • Working with the general public requires the ability to adjust quickly to any situation, all while managing risks and providing excellent customer service.
  • QPA makes no guarantee regarding the number of hours a Sales and Reservation Crew Member will receive. Work hours in a given week fluctuate based on the number of guests.
  • Scheduling priority is determined by both employee availability and performance.
  • The final work schedule for each day will be emailed the previous afternoon.
  • A schedule of guaranteed days off will be made in advance.

Training

  • Upon Hiring, there will be a complete training on the tasks and duties involved in the position
  • This includes but is not limited to Flybook Reservation Software, Effective Customer Engagement, POS system operations, and participant safety pre-screening

Wages and Benefits

  • Wages are earned by the hour.
  • Performance-based raises are possible.

Uniform and Gear

  • Staff uniforms will be provided by QPA.
  • All staff are required to maintain excellent hygiene and maintain a professional appearance.

Northern California’s Favorite Outdoor Adventure Attraction

Experience Quarry Park Adventures, the nation’s only adventure park built within and atop a former rock quarry — a truly unique and unforgettable outdoor adventure destination enjoyed by families, friends, and groups alike!

 

Located in Rocklin, California, within the Greater Sacramento area, Quarry Park Adventures offers more aerial adventure attractions in one easily-accessed location than any other adventure park in the nation. Here, a single ticket provides access to six distinct aerial adventures — from zip lines to climbing walls, a via ferrata and more! Plus, our Kidz Kove area and Paddle Boat Rentals provide fun and adventure for even the youngest of explorers. At Quarry Park Adventures, there is something for everyone to enjoy!

 

Join us at Quarry Park Adventures today; where you can zip, soar, climb and explore — and keep coming back for more!

We value your feedback!

Hearing from YOU about your experience at Quarry Park Adventures is our pleasure, and every review helps us to ensure we deliver the best guest experience possible!
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HOURS

FALL HOURS: Reservations Required, available Fri, Sat & Sun for general public. Book your ticket and adventure start time using our online reservation system. LARGE GROUP reservations available ANY DAY. Please call or submit a Group Booking Inquiry.


CONTACT

Quarry Park Adventures
5373 Pacific St
Rocklin, CA 95677
Get directions
(916) 824-1680

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