Quarry Park Adventures – Under New Management
As of March 12, 2019, Quarry Park Adventures is under new management. As the proud new operator of Northern California’s premier adventure park, we at Adventure Operations, LLC, are pleased to let you know that, though your payment was made to the prior operator, we have elected to honor previously purchased tickets and passes for which payment can be verified.
Previously Purchased Tickets | Reissue & Redemption Process:
Previously Purchased Tickets and Passes CANNOT be used day-of at our Ticket Window.
**ALL previously purchased tickets MUST be submitted for review and verification in order to receive a new, valid ticket from the current operator. Please allow up to 5 business days for processing.**
To Submit Your Previously Purchased Ticket for Review:
Please send a message that includes proof of your prior purchase (the tickets/passes and an email confirming the purchase, bank record, etc.) to reservations@quarrypark.com
For Annual Pass Purchases: Please provide the NAME, AGE, and WEIGHT of each person in whose name you would like a new pass issued. This will provide Adventure Operations with the information needed to issue the most alike ticket type to original purchase, while also taking into account Participant Requirements for the adventures.
In most cases, the “most alike” ticket type is as follows:
- Prior Premier Passport/Season Pass Purchases will be provided a 10 Punch Annual Pass, valid for use through December 31, 2019.
- Prior “Day” Passes will be provided a 4-hour All Access Ticket, valid for use through December 31, 2019.
You will receive your new, valid ticket/pass via email and will be able to use the code provided to book your adventure through our online booking system.
Prior Groupon purchases:
Groupons purchased during the previous operator’s tenure will be honored through their set promotional expiration date of June 30, 2019. Each Groupon is valid for our most alike ticket to the originally purchased offering, one 4-hour All Access Ticket.
To book your adventure using your Groupon, choose your preferred 4-hour All Access Ticket date/time in our online booking system and then apply your Groupon Code, provided to you in the purchase confirmation email you would have received from Groupon at original time of purchase.
NOTE: The Groupon Code you should enter is the 18-digit code provided that includes hyphens. For example: LG-STBZ-YPRW-B7MQ-17ZT
Enter this code in the “Promo Codes/Gift Certificates” box in our online booking system and press the plus sign (+) to apply to your cart and then proceed through checkout.
After the June 30, 2019, promotional expiration date, your original purchase price of $34.99 will be honored in the system as a “credit” that can be used toward the purchase of an All Access Ticket. Just use your Groupon code, as described above, to apply this credit to your All Access Ticket reservation.
Questions regarding prior ticket purchases should be directed to reservations@quarrypark.com.